Refund policy

We want you to love your Marwar Handicraft piece. If something isn't right, here's how returns work:

Return window You may request a return within 7 days of delivery.

Condition Items must be unused, in original condition, and in original packaging where possible. Custom or made-to-order pieces may not be eligible for return unless damaged or defective (see below).

Return shipping Return shipping costs are the customer's responsibility, unless the item arrived damaged or defective.

Damaged or defective items If your item arrives damaged or defective, contact us within 48 hours of delivery with photos. We will arrange a free replacement, repair, or full refund, with no return shipping cost to you.

Refund process Once we receive and inspect the returned item, we will notify you of approval status. Approved refunds are issued to your original payment method within 7–10 business days.

Non-returnable items Custom-finished or made-to-order furniture, unless damaged or defective.

How to start a return Email us at sakshamchoudhary770@gmail.com with your order number.